Director of the Office for Dispute Resolution (ODR)
Bill supervises the ODR staff, ensures timely and high-quality complaint resolution processes, and develops and delivers extensive University-wide training. He came to the Office in August 2014 with over 12 years of experience in civil rights investigations ... Read more about William McCants, J.D.
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Clare is an ODR Fellow and a licensed attorney. Prior to joining ODR, Clare served as a law clerk to the Honorable Peter K. Killough for the Seventh Judicial... Read more about Clare Hanlon, J.D.
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Eric is a licensed attorney with a J.D. from Harvard Law School in 2014 and a B.A. in Architecture from Princeton University in 2009. Prior to joining ODR... Read more about Eric Jordan, J.D.
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Jen has conducted ODR investigations and facilitated trainings as an Investigator since February of 2020. She is a licensed attorney who earned a J.D....
Roxana provides administrative support to the Office for Dispute Resolution and Title IX Office and contributes to the improvement of... Read more about Roxana Lemus
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Alex joined the staff in 2014 and now oversees the operations of the Title IX Office and the Office for Dispute Resolution, evaluates... Read more about Alexandria Masud
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Nicole has conducted ODR investigations and facilitated trainings as an Investigator since 2017. Nicole is a licensed attorney who came to the Office with over six years of experience in civil rights investigations at federal and state enforcement agencies... Read more about Nicole Newman, J.D.
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Ilissa has conducted investigations and facilitated trainings with ODR since its inception in the fall of 2014. A graduate of HLS and... Read more about Ilissa Povich, J.D.
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
Jessica is an ODR Fellow and a licensed attorney. She earned a J.D. from the University of Michigan Law School and a B.A. from the University of Notre Dame... Read more about Jessica L. Shaffer, J.D.
Smith Campus Center, Suite 901
1350 Massachusetts Avenue
Cambridge, MA 02138
